Privacy Policy

1. Introduction

Welcome to Buzzwav ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely through third-party payment processors)
• Reddit account information (when you connect your Reddit account)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Improving our services, preventing fraud
• Consent: Marketing communications (you can withdraw consent anytime)
• Legal Obligation: Compliance with applicable laws

5. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, hosting)
• Reddit: When you connect your Reddit account, we access Reddit data according to their API terms
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (EEA Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for data processing

CCPA Rights (California Users)

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of the sale of personal information
• Request deletion of personal information
• Non-discrimination for exercising your rights

To exercise these rights, please contact us at privacy@buzzwav.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage with reputable providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our service
• Improve your experience

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

11. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

For EEA users: You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.